Personalise your wheelchair with our UNIQUE service from Invacare
For more than 130 years Invacare® has been designing and building innovative home and long-term care medical products that promote recovery and living an active lifestyle. During this time we have worked with thousands of individuals, responding to their different challenges and helping them to improve their quality of life through our quality products. Based on passion and care, Invacare Unique is a specialised service that provides expertise in customising products to cater for individual needs. Whether you have a more traditional requirement like longer armrests, wider seats or customised controls; or if you have something more bespoke in mind like a hot pink frame, our team has a wealth of knowledge and expertise to deliver a unique product that meets your specifications.
Our dedicated team of qualified specialists and engineers will assess every new request. This process can take anywhere from a few minutes (i.e. a new colour), to several weeks when there are more complicated modifications to be made.
We offer three levels of service based on complexity;
Level 1: Direct order - our most simple service. When you submit your completed order form for the requested wheelchair, you add the part number to the special comments section and we’ll take care of the rest. Our quotation times for this level are:
- First response in 2 days, quote in 4 days.
- Extra lead time, on average, 1 week
- First response in 2 days, quote in 1 week.
- Extra lead time, on average, 2 weeks.
- First response in 2 days, quote in 2 weeks.
- Extra lead time, on average, 3 weeks.