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Broader, defined ranges
The range will continue to expand to meet customer needs. European Product Innovation Teams are ensuring that there is increasing coverage of clients' personal and functional needs in each sector. Clearly positioned products will simplify the selection and assessment process, ensuring product features, options and prices are relevant to the individuals' clinical and lifestyle requirements.
Best clinical design
Easier assessment and servicingOur customers are working in a demanding environment, with an emphasis on operational efficiency and customer satisfaction, and with an increasing number of geriatric customers. There is increased demand for practitioner assessments in the field, requiring products that are easier to adjust, with fewer tools. Products need to be more reliable, longer lasting, and be "easy to clean", suitable for cleaning and recycling processes. Better spare parts services are also required, not only in parts information and supply, but in the standardisation of parts across ranges, and the reduction of the number of wearing parts in new products.
LISTENING FOR " BEST PRACTICE "
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