Invacare privacy notice
Invacare privacy notice Europe1
(Version 03rd November 2025)
INVACARE is committed to respecting and safeguarding your privacy by handling your personal data in accordance with applicable data protection laws. This Privacy Notice describes how INVACARE (hereinafter “INVACARE”, us”, or “we”) collects and processes personal data about you that identifies you directly or indirectly, through interaction with us via our websites and other channels, including e-mail, telephone, both online and offline, and your privacy rights.
Personal data (or Data) means any information relating to an identified or identifiable individual.
For individual or additional activities and services, further data protection declarations as well as other legal documents such as general terms and conditions (GTC), terms of use or conditions of participation may apply. Our employees are subject to our employee privacy notice.
Controller: Invacare International GmbH having its registered office at Neuhofweg 51, 4147 Aesch, Switzerland (INVACARE).
Legal representative in the EEA: We have appointed a GDPR representative in accordance with Art. 27 GDPR: Invacare Poirier SAS, Route de Saint Roch, 37230 Fondettes, France. The Data Protection Representation serves as an additional point of contact for data subjects and authorities in the European Union (EU) and the rest of the European Economic Area (EEA) for inquiries related to the GDPR.
INVACARE decides why and how your personal data is processed and is, therefore, the controller of your personal data.
Depending on your location and the website you visit, please consult the designated website and its privacy notice for the processing of your data. For websites operated in the EEA, Switzerland, and the UK, INVACARE is a joint controller with the respective Invacare entity responsible for the local website. This website and our other communication channels (including email) are intended for individuals aged sixteen (16) and over. We do not knowingly collect personal data from anyone under the age of sixteen without prior, verifiable parental or guardian consent. By continuing to use this website or providing us with personal data through any channel, you confirm that you are at least sixteen years old.
If we become aware that we have inadvertently collected personal data from a person under the age of sixteen without the required consent, we will delete such data promptly. Parents or guardians may contact us to request access to, review, or delete any personal data that may have been provided by their child. We may change or update this Privacy Notice from time to time in response to changing legal, regulatory, or operational requirements and post a new Privacy Notice on this website.
By continuing to interact with us via our website or other channels as described above, you agree with the terms of this Privacy Notice. We invite you to carefully read this Privacy Notice.
If you have any questions regarding the processing of your personal data or this Privacy Notice, please contact us as described in section 8.
1. What personal data do we collect about you, why, and why is it justified?
2. Who might INVACARE share your personal data with?
3. How do we secure your personal data?
4. How long do we store your personal data?
5. Cookies, social media plug-ins and joint controllership
6. Links to other websites
7. What are your rights and how can you exercise them?
8. How can you contact us?
1. What personal data do we collect about you, why, and why is it justified?
Most of our services do not require any form of registration, allowing you to visit our website without telling us who you are. However, some services and communications may require you to voluntarily provide us with personal data, which may include identification data and contact details, professional data in the context of a job application, and website usage data, which is collected automatically, when you visit our website. If you do not provide such data, we may not be able to provide services or information to you or enter commercial engagements with you.
INVACARE processes the personal data it collects depending on the relationship that you have with us. Unless the processing of your personal data is required or permitted by applicable law, for example the obligation to provide information to authorities in case of adverse events related to our products, or explicitly authorized by you, INVACARE may process your personal data only as far as necessary to fulfill a contractual relationship with you, and for its legitimate business interests, such as responding to your requests and inquiries, running and maintaining our website, conducting analysis on the usage of our website, preserving our economic interests, and ensuring compliance with internal policies and applicable laws.
When we rely on our legitimate interest, we implement a data minimization approach and apply adequate security measures to protect your Data. We will not process your Data where these interests are overridden by your own privacy-related interests or by your fundamental rights and freedoms.
1.1. Personal data that is automatically collected when you visit our website
INVACARE uses common, automated data collection technologies, such as cookies, to assess how our website is used, to personalize your experience, and to deliver content tailored to your interests. Through these technologies, some information may be collected automatically when you visit our website, including:
- Usage data, such as your device ID, including your IP address, which is a unique number assigned to your computer; your login information, browser and devise information, including the operating system and platform, time zone setting, browser plug-in types and versions; information about your visit and online activities, such as page response times, download errors, length of visits of certain pages, page interaction information, and language preferences.
- Geolocation data and other information collected through cookies and other tracking technologies, subject to your explicit consent.
We process this information for the following purposes and based on the following legal bases:
To run and maintain our website
We process usage data in our legitimate interest to enable the use of our website (connection establishment), to maintain our website, permanently ensure system security and stability, to fix technical problems, defend against attacks on the infrastructure, to perform analyses in the case of cyber-attacks, audits, fraud monitoring and prevention, and to compile aggregated visitor statistics.
To provide the website in your preferred language
We process your IP address and, if applicable, your language preferences to provide the website in your preferred language. We process this data in our legitimate interest to adapt the website to your desired language settings. We store this data for up to 14 months after your last use of the website.
To perform website analytics and tracking
We process geolocation data and other information subject to your explicit consent together with usage data to better understand how our products and services impact you, to track and respond to safety concerns and to further develop and improve the quality and functionality of our products and services, identify usage trends and determine the effectiveness of our promotional campaigns, conduct surveys, improve the contents of our website, and to compile aggregated statistics about the usage or our website.
For further information on how we use cookies and tracking technologies, please read section 5 of this Privacy Notice and our Cookie Policy.
1.2. Personal data provided by you
INVACARE collects personal data directly from you when you sign up for a service, subscribe to a newsletter, enter a contract with us, apply to us, send us a question, make a product and/or services complaint, or otherwise interact with us. The provision of personal data is generally voluntary. However, if you choose not to provide certain information, we may not be able to provide the requested service, enter into or perform a contract, or respond to your request. The type of personal data we collect depends on the interactions you have with us, and the INVACARE services you use, and may include information, such as:
- Identification data and contact details, such as name, first name, last name, gender, business email and/or postal address, fixed and/or mobile phone number, age, date of birth, country of origin or residence, username, passwords, and other information used for authentication.
- Information regarding your utilization, responses, and preferences, such as communication preferences, channels, preferred languages.
- Financial or payment data, such as credit card details, bank account details, VAT or other tax identification number, dates and amounts of payments made or received.
- Other personal data necessary to administer certain online services, such as login ID, security questions and answers, or encrypted passwords; or provided by you, for example through our contact forms, including the content of your message when you make an inquiry, report an adverse event or product and/or services complaint, respond to a survey, or when you subscribe to one of our mailing lists (your interests).
- Special categories of data, such as data relating to your health, proceedings and sanctions or religion, are generally not collected by INVACARE. However, in some circumstances the provision of special categories of data may be necessary, for example, health related information in cases of product claims or proceedings/sanctions related information when applying for a job where such information is required to comply with applicable laws, such as labor laws, or subject to your explicit consent.
We process this information for the following purposes and based on the following legal bases:
Responding to your requests and inquires, and complaints
We process the data you submit to us via our contact forms or by mail, email, telephone, text message, or other channels to respond to your requests, for example when you have a question or complaint about a product, service or application, request medical information or have a safety concern, request samples, a quote or demo, or wish to subscribe to our mailing list for marketing communications. Data that is essential for us to fulfil the purposes described above (e.g. contact details for the "Contact Invacare" form) is marked with an asterisk at the relevant point where we request it on the various pages of the website. If you do not complete these mandatory fields, we may not be able to process your enquiry and/or provide you with the requested services.
We process your personal data for these purposes based on our legitimate interest, or, if applicable, contractual obligation, to respond to your request and get in touch with you. If you submit special categories of data with your request, we process this information based on your explicit consent. In case of an adverse event reporting or complaint, we process your personal data to comply with our legal reporting obligations.
Delivering products and services
We process your personal data provided when placing an order to provide you with the products and services ordered and for billing you for these products and services, based on the contractual relationship with you. We further use this data (including information on order history), based on our legitimate interest to improve our products and services by conducting surveys, increase customer satisfaction and our reputation by understanding your preferences and interests, and for marketing purposes.
Preserving our economic interests
We process your personal data, as necessary and based on our legitimate interest, to preserve the company’s economic interests, remain competitive in the market, and ensure compliance and reporting, such as (a) complying with our policies, legal and regulatory requirements, including money laundering, anti-bribery, and anti-corruption laws and regulations, (b) enforcing our terms and conditions, (c) protecting our operations or those of any of our affiliates, (d) protecting our rights, privacy, safety, or property, and that of our affiliates, you, or others, (e) preventing, monitoring and managing cases of alleged misconduct or fraud, misuse of IT systems, physical security, data loss, IT and network security, (f) conducting internal investigations, audits, and (g) defending litigation.
Performing marketing activities/newsletters
We process your personal data, including your identification data and contact details as well as information about your utilization, responses and preferences, and other personal data you submit to us, as necessary and based on your consent, to market products and services which we think may be of interest to you or to communicate with you for other purposes about which we inform you when we collect your personal data. When subscribing to our marketing communications you must expressly consent to the use of your e-mail address and your other contact addresses, unless the use is permitted for other legal reasons. Where feasible, we use a double opt-in procedure to confirm your consent. This means that after registering, you will receive an email asking you to confirm your subscription before it becomes active.
Creating a user account
For the use of some services, you may be asked to create an account to access the Customer Self Service Access (i.e., the Invacare Professional area) to access professional content. For this purpose, we collect credentials and contact details. We process this data based on our legitimate interest to provide you with access to content relevant to you and to fulfill a contract with you.
Performing web training
When submitting one of our web forms, we process your data based on your consent.
Managing job applications
We process your personal data that you submit when applying for a position at INVACARE to take steps at your request prior to entering a potential contract with you and based on your consent, to administer your job application and assess your suitability for the relevant position for which you applied. For further information on how we process your personal data in relation to your job application.
Such data is generally obtained from you when you apply for a job. It may also be obtained from certain third parties (e.g., recruiters) or from trusted public sources, including the internet and social media sites, such as LinkedIn. Please note that where your personal data is processed by external companies over which INVACARE has no control, the privacy notices of such companies apply. Following applicable laws and to the extent possible, the information we collect may include general information, identification and contact information that you voluntarily provide, information from your interviews, and information from reviews or background checks (with your consent). Special categories of data will only be collected to a limited extent and only if required by applicable local laws and if the processing of such data is relevant for the purposes intended.
If you are an INVACARE employee, we may gather further information about you via our internal HR management systems, including your personnel number, current position, and performance details.
The provision of personal data as described in this Privacy Notice is necessary for the processing purposes described above. While the provision of your personal data is generally voluntary, you may not be able to benefit from the processing purposes if you do not provide the personal data.
By submitting your application via our website, by email, by post or by any other means, you give your consent to the processing of your personal data to the extent necessary to manage your application. If applicable, we may further process your personal data as far as necessary to potentially carry out the recruitment process and conclude an employment contract. In addition, INVACARE may process your personal data only if required or permitted by law or if the processing is justified by legitimate business interests. The data collected will be processed for managing your application and recruitment process, assessing your professional competences for the job, and ensuring compliance with applicable laws and regulations.
In the event of a successful application, we store your personal data for as long as the employment relationship lasts and beyond that for as long as provided by law and as described in our employee privacy notice. If your application is not successful, we will retain your data for up to six months after the conclusion of the recruitment process for the relevant position. With your consent, we may retain your data for a longer period in order to consider you for future job opportunities. You can withdraw your consent at any time.
Complying with legal obligations applicable to INVACARE
We process your personal data, as necessary, to comply with legal obligations applicable to us, such as labor laws requirements, transparency requirements, or adverse event reporting requirements.
Providing live chats functionalities
We also process the data you provide to us when you use our live chat feature (chatbot), if available. We use live chat to answer your inquiries about our products, our career paths, or our website, as well as to provide technical support, and may also process this data to improve our products and services. When you use the live chat feature, some information is automatically collected via specific cookies, such as your IP address, country of origin, and your message. In cases where we need to contact you with additional information, we will need your contact information, such as your name (although a pseudonym is sufficient) and your email address. Before you can use the live chat function, you must consent to the collection and processing of your personal data.
1.3. Personal Data we collect from other sources
To the extent permitted by applicable law, and as necessary for fulfilling our legitimate business interest, we may collect or receive additional information about you from publicly available sources, such as the Internet, or third parties. For example, we may receive background check information when you apply for a position at INVACARE (only with your explicit consent, see section 1.2 “Managing job applications and job applicants’ data”), or fraud warnings from service providers to fulfill our legitimate interest in fraud prevention. We may also monitor conversations on public social media platforms about our products, activities, and services, and collect information, such as comments, photos, videos, blogs, etc., to the extent necessary to better understand how customers experience our products and services, and INVACARE’s reputation, and to identify social media influencers. We may further combine the information collected from various sources to better understand the interests and needs of our stakeholders.
2. Who might INVACARE share your personal data with?
In the course of our activities and for the same purposes as those listed in this Privacy Notice, your personal data, as listed in section 1, may be accessed by, or transferred to other parties, including:
- INVACARE Group companies: INVACARE may share your personal data with INVACARE Group parents and affiliates as necessary for the processing purposes as described in this Privacy Notice. Any access to your personal data within the INVACARE Group is restricted to those individuals who have a need-to-know authorization to fulfill their professional responsibilities.
- Certain acquiring or acquired entities: If INVACARE is sold or transferred in whole or in part, or if another entity is being acquired by or integrated into INVACARE (or any similar transaction is being contemplated), your personal data may be transferred, based on our legitimate interest in participating in such transactions, to the other entity prior to or after the transaction, subject to any rights provided by applicable law, including in jurisdictions where the other entity is located.
- Data processors: Certain service providers such as IT support, recruiters, logistics and marketing providers (“processors”) may receive personal data based on our legitimate interest to process such data on our behalf and under appropriate instructions to the extent necessary for the processing purposes described in this Privacy Notice, in particular for technical maintenance of our website and products and other administrative support, assistance in complying with applicable laws, recruitment purposes, handling of product/services complaints, and marketing and other activities. Processors are contractually obligated to implement appropriate technical and organizational security measures to safeguard your personal data and to process personal data only on our instructions. For more information about our service providers, please contact us as described in section 8.
- Certain other third parties: Your personal data may need to be shared with professional advisors, regulators, governmental authorities, and other similar bodies, for example in cases where we are required by applicable law, court order or government regulation, or as necessary for corporate audits or to investigate or respond to a complaint or security threat.
As a matter of principle, we process personal data in EEA, Switzerland and the UK. However, some of the recipients with whom we may share your personal data may be in countries that do not ensure the same level of data protection like in your country, including the US and Australia, and, via our suppliers, any other country in the world. Any such transfer will be conducted in compliance with applicable law.
Before disclosing your personal data to persons in those countries, we take appropriate safeguards to ensure that your data is protected to the same standards as in your country, either by relying on an adequacy decision by the EU here, by Switzerland here, and by the UK here, by entering into Standard Contractual Clauses as approved by the EU Commission or the Swiss Federal Data Protection and Information Commissioner respectively, or in some limited cases, based on your explicit consent.
For further information about these safeguards or to receive a copy, please contact us as described in section 8.
3. How do we secure your personal data?
We take appropriate technical and organizational measures to secure your personal data from unauthorized access, loss, and misuse. These measures include instructions to employees, access regulations and restrictions as well as the encryption of data carriers.
4. How long do we store your personal data?
We will only retain personal data for as long as necessary to fulfill the purpose for which it was collected, to comply with legal or regulatory, or contractual obligations, and to safeguard our legitimate interests, in particular for documentation and evidence purposes. Where data is anonymized, it will no longer be considered personal data and may be used by us for legitimate business purposes without further notice to you.
Once your personal data is no longer needed for these purposes, and provided there are no legal, contractual, or technical reasons preventing deletion, we will delete or anonymize it as part of our regular processes.
5. Cookies, social media plug-ins and joint controllership
Our website (and authorized third parties) use cookies and other tracking technologies to collect information about you, your device, and how you interact with our website over time and across websites as described in our Cookie Policy. Our Preference Centre lists the applied cookies described in our Cookie Policy and provides information regarding cookie provider, information collected and purpose of such data collection.
When you access our website, we ask you to consent (opt-in) to the collection and use of cookies (other than strictly necessary cookies for the website to function) and tracking technologies, such as Google Analytics.
5.1 Cookies
Cookies are small text files placed on your computer. We collect this information, either directly or through third parties, to provide our services and store your preferences and enable you to sign in to websites or applications, provide interest-based marketing, combat fraud, and analyze how our services are performing. For further information about our use of cookies, consult our Cookie Policy.
5.2. Google Analytics
We use web analytics services, such as Google Analytics to collect website analytics. Google Analytics uses cookies and similar technologies to analyze how users use the domains and provide other services related to the website and internet use. The information generated about your website usage, including your anonymized IP address, is transmitted to Google Analytics and stored on servers in the US. Google will use this information to evaluate your use of the website (without knowing who you are), to compile statistical reports on website activity, and to provide other services related to the website and the internet use activity. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf.
As with all our cookies, Google Analytics is only activated with your consent. You may give or withdraw your consent at any time by using the Cookie Settings on the Invacare website. For further information, please consult our Cookie Policy. You may also deactivate Google Analytics by following the instructions provided at https://tools.google.com/dlpage/gaoptout.
For general information about managing cookies, please go to http://www.allaboutcookies.org/manage-cookies/index.html.
Besides Google Analytics, we may use several technologies offered by different providers to support website analytics and user tracking, including technologies offered by the providers listed below.
5.3. Social Networks
We maintain INVACARE pages in the social networks Facebook, LinkedIn, YouTube, X (former Twitter), Instagram, and Pinterest to inform about our services, activities, and news and to communicate with active customers and/or other stakeholders. The respective social network collects your personal data, especially by means of cookies, which are usually used for market research and advertising purposes. The processing may take place outside the European Union.
If you visit one of our social media sites, we are jointly responsible with the operator of the social media platform for the data processing. You can assert your rights as defined in section 7 both against us and/or against the operator of the respective social media portal. If you contact us and not the social media portal, we will inform the relevant portal about your question or complaint and provide them with the required information to respond to your request.
Please note that despite the joint responsibility, we do not have any influence on the data processing procedures of the social media portals. For further information, please refer to the terms of use and privacy policies of the respective social media portals. We do not know how the platforms use the data from visits to the website for their own purposes or how long the data is stored by the platforms or passed on to third parties. The primary responsibility for the processing of the data lies by the responsible social media portal which complies with the obligations under applicable data protection law.
For further information, please refer to the terms of use and privacy policies of the respective social media portals:
Facebook: We have a profile on Facebook. The provider is Meta Platforms Ireland Ltd., Ireland. You can adjust your advertising settings independently in your user account by the following link: https://www.facebook.com/settings?tab=ads. Details on how Facebook processes personal data, including the legal basis as well as your rights, can be found in the privacy notice of Facebook: https://www.facebook.com/about/privacy/.
For our social media presence on Facebook, where the GDPR is applicable, we are jointly responsible with Meta Platforms Ireland Limited (Meta), including the so-called page insights. Meta Platforms Ireland Limited is part of the Meta companies (including in the USA). The page insights provide information on how visitors interact with our Facebook presence. We use Page Insights to provide our social media presence on Facebook in an effective and user-friendly way.
Further information on the type, scope and purpose of data processing, information on the rights of data subjects and the contact details of Facebook and Facebook's data protection officer can be found in Facebook's privacy policy. We have entered into the so-called "Controller Addendum" with Facebook, agreeing in particular that Facebook is responsible for safeguarding certain rights of data subjects. For the so-called Page Insights, the corresponding information can be found on the page “Information on Page Insights”, including “Information on Page Insights Data”.
X: We use the short message service X. The provider is in the EEA or the UK: Twitter International Unlimited Company, Ireland, and outside the EEA and the UK: Twitter Inc, USA. You can adjust your X privacy settings independently in your user account by the following link: https://twitter.com/settings/account/personalization. Details can be found in the privacy notice of X: https://twitter.com/de/privacy.
For our social media presence on X, where the GDPR is applicable, we are jointly responsible with X. If you contact us to exercise your rights concerning the processing of your personal data by X, we will, where necessary, inform and cooperate with X to enable X or us to respond to your request.
Instagram: We have a profile on Instagram. The provider is Meta Platforms Ireland Ltd., Ireland. You can adjust your advertising settings independently in your user account by this link. Details on how Instagram processes personal data, including the legal basis as well as your rights, can be found in the privacy notice of Instagram.
For our social media presence on Instagram, where the GDPR is applicable, we are jointly responsible with Meta Platforms Ireland Limited (Meta), including the so-called page insights. Meta Platforms Ireland Limited is part of the Meta companies (including in the USA). The page insights provide information on how visitors interact with our Instagram presence. We use Page Insights to provide our social media presence on Instagram in an effective and user-friendly way.
Further information on the type, scope and purpose of data processing, information on the rights of data subjects and the contact details of Instagram and Instagram’s data protection officer can be found in Instagram’s’ privacy policy. The above mentioned "Controller Addendum" is also applicable for our Instagram presence and states that certain rights of data subjects are safeguarded by Instagram respectively Meta Platforms Ireland Ltd.
YouTube: We use the video hosting service YouTube. The provider is YouTube (belonging to Google Inc., USA). You can adjust your YouTube privacy settings independently in your user account by the following link. Details can be found in the privacy policy of You Tube.
For our social media presence on YouTube, where the GDPR is applicable, we are jointly responsible with YouTube. If you contact us to exercise your rights as defined in section 7 concerning the processing of your personal data by YouTube, we will, where necessary, inform and cooperate with YouTube to enable YouTube or us to respond to your request.
LinkedIn: We use the employment-oriented service LinkedIn. The provider is in the EEA or the UK: LinkedIn Ireland Unlimited Company, Ireland, and outside the EEA and the UK: LinkedIn Inc, USA. You can adjust your LinkedIn privacy settings independently in your user account by following this link. Details can be found in the privacy policy of LinkedIn.
For our social media presence on LinkedIn, where the GDPR is applicable, we are jointly responsible with LinkedIn Ireland. LinkedIn shall be responsible for ensuring the rights of data subjects. If you contact us to exercise your rights as defined in section 7 concerning the processing of your personal data by LinkedIn, we will inform and cooperate with LinkedIn to enable LinkedIn to respond to your request. The applicable “Controller Addendum” with LinkedIn can be found by following the link: https://legal.linkedin.com/pages-joint-controller-addendum.
Pinterest: We have a company profile on Pinterest. The provider is Pinterest Europe Limited, Ireland. You can adjust the advertising settings yourself in accordance with the instructions at the following link: https://help.pinterest.com/en/article/personalization-and-data. Details on the type, scope and purpose of the processing of your personal data by Pinterest, including your rights, can be found in Pinterest's privacy policy at: https://help.pinterest.com/en/topics/privacy-safety-and-legal.
We are jointly responsible with Pinterest for our social media presence on Pinterest, to which the GDPR applies, as we jointly determine the purpose and means of data processing (joint controllers). According to the applicable Joint Controller Addendum, Pinterest is primarily responsible for safeguarding the rights of data subjects. If you contact us to exercise your rights described in section 7 in relation to the processing of personal data, we will inform Pinterest and work with you to enable Pinterest to respond to your request.
5.4. Links to Social Media Channels
Our website contains links in the footer to our official social media pages on platforms such as Facebook, LinkedIn, YouTube, X, and Instagram. These links simply direct you to our respective social media profiles.
When you click on one of these links, you will be redirected to the selected social media platform. At that point, the operator of the social media network may collect and process your personal data in accordance with their own privacy policy, which may include data such as your IP address, browser type, operating system, and referring website.
We do not use social media plug-ins or “share” buttons that automatically transmit data from our website to social media providers. No personal data is transferred to these platforms unless you actively click on the link and visit their site.
We recommend reviewing the privacy policies of each social media platform to understand how your data will be handled, especially as data may be transferred to countries outside your jurisdiction, including the United States.
6. Links to other websites
Our website may feature links to third-party websites that we believe are useful and informative. However, we are not responsible for the privacy practices of the operators of these other websites. If you access any third-party link on our website, we encourage you to read the privacy notices of each website you visit.
7. What are your rights and how can you exercise them?
According to applicable data protection law and under the conditions and within the limits set forth in law, you may exercise the following rights:
- the right to withdraw your consent: if, in accordance with applicable law, you have declared your consent regarding certain types of processing activities (in particular regarding the receipt of direct marketing communications via email, SMS/MMS, fax, and telephone), you can withdraw this consent at any time with respect to future processing by using the methods mentioned in the original or any related communication (e.g. for newsletters by clicking on the link “Unsubscribe” at the bottom of a marketing email or otherwise by contacting our Data Protection Officer via email, mail or phone as described in section 8 of this Privacy Notice). Such a withdrawal will not affect the lawfulness of the processing prior to the consent withdrawal. You can also withdraw your consent by contacting us as set out below;
- the right to request access to your personal data, respectively to obtain from us confirmation as to whether personal data concerning you is processed, and, where that is the case, to request access to the personal data;
- the right to request rectification of inaccurate personal data concerning you;
- the right to request erasure of your personal data, under certain conditions;
- the right to request restriction of processing, under certain conditions. In this case, the respective data will be marked and may only be processed for specific purposes as defined by law;
- the right to request data portability: As provided by applicable data protection law, you may – in cases where processing is based on consent or the performance of a contract, and the processing is carried out through automated means – have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format and you may have the right to transmit those data to another entity without hindrance from us;
- the right to object: Under certain circumstances, you have the right to object, on grounds relating to your particular situation, at any time to the processing of your personal data by us and in such circumstances, we are required to cease processing your personal data. If you have a right to object and if you exercise this right, your personal data will no longer be processed for such purposes by us.
To exercise your rights, please contact us as described in section 8 below.
To exercise your rights in connection with the processing of your Data collected via local websites, you can exercise your rights against Invacare International GmbH, and the local operator acting as joint controllers. Invacare entities that act as joint controllers have concluded an agreement reflecting their respective roles and relationships.
You also have the right to enforce your data protection claims by legal means or to lodge a complaint with a competent data protection supervisory authority.
The data protection supervisory authority for private controllers and federal bodies in Switzerland is the Federal Data Protection and Information Commissioner (FDPIC).
If and to the extent that the General Data Protection Regulation (GDPR) is applicable, data subjects have the right to lodge a complaint with a competent European data protection supervisory authority .
8. How can you contact us?
If you have any questions about this privacy notice, wish to contact INVACARE, or if you wish to exercise your rights or withdraw your consent as mentioned above, please contact us at:
Legal representative in EEA:
Invacare Poirier SAS
Attention to: Privacy Lead
Route de Saint Roch,
37230 Fondettes, France
Legal representative in the UK
Invacare Limited, Unit 4, Pencoed Technology Park, Bridgend CF35 5AQ
uk@invacare.com / www.invacare.co.uk
Belgium & Luxemburg:
Invacare nv, Autobaan 22, B-8210 Loppem
marketingbelgium@invacare.com / www.invacare.be
Denmark:
Invacare A/S, Sdr. Ringvej 37, DK-2605 Brøndby
denmark@invacare.com / www.invacare.dk
Germany:
Invacare GmbH, Am Achener Hof, D-88316 Isny
kontakt@invacare.com / www.invacare.de
Spain:
Invacare SA, Avenida del Oeste Nº50 , 1º 1ª, Valencia , CP: 46001
contactsp@invacare.com / www.invacare.es
France:
Invacare Poirier SAS, Route de St Roch, F-37230 Fondettes
contactfr@invacare.com / www.invacare.fr
Italy:
Invacare Mecc San s.r.l., Via Marco Corner 19, I-36016 Thiene (VI)
italia@invacare.com / www.invacare.it
Netherlands:
Invacare BV, Galvanistraat 14-3, NL-6716 AE Ede
nederland@invacare.com / www.invacare.nl
Norway:
Invacare AS, Brynsveien 16, Postboks 6230, Etterstad, N-0603 Oslo
norway@invacare.com / www.invacare.no
Austria:
Invacare Austria GmbH, Herzog Odilostrasse 101, A-5310 Mondsee
info-austria@invacare.com / www.invacare.at
Portugal:
Invacare Lda, Rua Estrada Velha, 949, P-4465-784 Leça do Balio
marketing.pt@invacare.com / www.invacare.pt
Sweden & Finland:
Invacare AB, Box 66, S-163 91 Spånga
sweden@invacare.com / www.invacare.se
Switzerland:
Invacare AG, Benkenstrasse 260, CH-4108 Witterswil
switzerland@invacare.com / www.invacare.ch
United Kingdom:
Invacare Limited, Unit 4, Pencoed Technology Park, Bridgend CF35 5AQ
uk@invacare.com / www.invacare.co.uk
The Data Protection Representation serves as an additional point of contact for data subjects and authorities in the European Economic Area, or the UK for inquiries related to the GDPR or UK GDPR.